FAQ

Straight answers about how this works.

Do I own the website?

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Your website lives on the Relaunch Works platform for as long as you're subscribed — fast hosting, ongoing edits, zero maintenance on your end. If you ever cancel, your domain is always yours to take wherever you go next.

What happens if I cancel?

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No contracts, cancel anytime. If you cancel, your site comes down and you keep your domain — free to point it anywhere else. There's no lock-in and no penalty, but the site itself is part of the subscription, not a one-time purchase.

Is the first month really free?

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Yes. Care Plan starts with a free first month — a card is required to start, and if you cancel before day 30, you won't be charged.

I already have a domain with an IT team or existing provider — is that a problem?

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Not at all. We don't need access to your domain account. We'll send your IT contact 2-3 DNS records to add at your existing registrar — takes about 5 minutes on their end, and you keep full control and ownership of the domain the entire time.

What's included in the 1 hour of monthly edits?

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Text changes, image swaps, new hours/menu/pricing updates, small layout tweaks — the everyday updates most small businesses need. Bigger projects are scoped separately or included on higher tiers.

Can I upgrade or downgrade later?

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Yes, anytime. Most clients start on Care and move to Growth or Full Department as they see results.

How is this different from hiring a marketing employee?

One partner covering website, branding, strategy, and AI ops — for a fraction of a single in-house hire, with no recruiting or ramp-up time.

See the full breakdown